Returns + Exchanges
Our team is fully committed to ensuring customer satisfaction, and your happiness is our top priority. Each wig has been hand-made and passed quality assurance before being sent to you. However, if for any reason you are not satisfied with our product(s) please contact us immediately at firstname.lastname@example.org
Our sales are final. If you believe you received a defective product, please contact us within 7 days of receipt. We will gladly offer an exchange or store credit if we determine the product is faulty. Returns sent without prior contact will be denied.
You are responsible for all shipping charges associated with an exchange if the correct item was received. Please be certain of your selections and take full advantage of all available resources i.e. photos, lookbook and customer service team prior to placing your order.
Our priority is that you are fully satisfied with your purchase, we wouldn't have it any other way.